As eCommerce continues to grow, businesses, small or large, need multiple ways to both manage sales and inventory for online stores and offline. Thanks to omnichannel driving the way forward, eCommerce is becoming as important as actual retail stores when it comes to revenues and profits. In this competitive environment, companies must constantly ensure customer satisfaction and retention. This is where order management systems play a vital role.
Enterprise Resource Planning systems are the crux of modern business operations, specifically in supply chain and logistics. Modern businesses use these digital solutions to bring efficiency in processes as diverse as inventory management and warehouse operations to order fulfillment and transportation. According to a survey, as many as 49% of companies have improved all their business processes due to ERP implementation.